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Standards-Based Management and Recognition a Field Guide

By Necochea, Edgar

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Book Id: WPLBN0000698121
Format Type: PDF eBook
File Size: 3,535,873 KB.
Reproduction Date: 2005
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Title: Standards-Based Management and Recognition a Field Guide  
Author: Necochea, Edgar
Volume:
Language: English
Subject: United Nations., United Nations. Centre for Economic and Social Information, AID project impact evaluation report
Collections: United Nations Library International Aid and Funding Collection
Historic
Publication Date:
Publisher: United Nations Library International Aid and Funding

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Necochea, E. (n.d.). Standards-Based Management and Recognition a Field Guide. Retrieved from http://worldebooklibrary.com/


Description
Introduction: Some time ago, the authors of this field guide met with the recently appointed Minister of Health of a developing country. During the conversation, the Minister described one of his first experiences in his new position?a visit to several ...

Table of Contents
TABLE OF CONTENTS ACKNOWLEDGMENTS v INTRODUCTION 1 Purpose 1 How to Use This Field Guide 2 STANDARDS-BASED MANAGEMENT AND RECOGNITION: WHAT IS IT AND HOW IS IT UNIQUE? 3 The Four Steps of SBM-R 3 How SBM-R Is Unique 3 The Value Added by SBM-R 6 STEP ONE: SETTING STANDARDS OF PERFORMANCE 8 Defining the Desired Level of Performance 8 Identification of Services to Be Improved 9 Detailed Definition of Service Delivery Processes 9 Elaboration of Operational Performance Standards 11 STEP TWO: IMPLEMENTING THE STANDARDS 16 Baseline and Identification of Performance Gaps 16 The Causes of Performance Gaps 17 Identification of Appropriate Interventions to Correct the Performance Gaps 20 Implementation of Interventions 21 STEP THREE: MEASURING PROGRESS 24 Types of Assessments 24 STEP FOUR: RECOGNIZING ACHIEVEMENTS 26 Motivation 27 Incentives 27 DEFINING THE SBM-R INITIATIVE 29 Purpose 29 Type/Range of Services 29 Type of Facilities 30 Sectoral Coverage 30 Geographical Scope 30 Consequences of Performance Incentives 30 Recognition Body 30 Support and Facilitation 31 Management 31

 

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