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Customer Satisfaction Measurement Issues in the Federal Government

By U. S. Census Bureau Department

Description
Statistical Reference Document

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Book Id: WPLBN0000583388
Format Type: PDF eBook
File Size: 59,409 KB.
Reproduction Date: 2005
Full Text

Title: Customer Satisfaction Measurement Issues in the Federal Government  
Author: U. S. Census Bureau Department
Volume:
Language: English
Subject: Government publications, Census., Census report
Collection: U.S. Census Bureau Collection
Subcollection:
Historic
Publication Date:
Publisher: U.S. Census Bureau Department
 
 
Excerpt
Excerpt: Since the issuance of Executive Order 12862 for ?Setting the department. However, this approach lead to two Customer Service Standards,? customer satisfaction mea- separate sponsors with two separate goals. The first sponsor surement has become prominent ...

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